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Step 1 - Select Topic/Program
>Step 2 - Survey
Step 3 - Comments/Questions

Step 2 of 3 - Survey
- For each of the following statements, select the one which most clearly reflects your answer. You may skip items that do not apply.
- If you do not have any experience with an item, mark "N/A" or "Not Applicable".


Topic/Program Area: TFC Procurement
Location:

1). I found the TFC Procurement website easy to use.
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2). The TFC Procurement website provided me with the information that I needed.
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3). The TFC Procurement employee was knowledgeable and helpful in answering my questions.
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4). My phone call was routed to the correct person or appropriate program area.
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5). Brochures and other printed material provided thorough and accurate information.
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6). The TFC Procurement employee resolved problems or unforeseen issues to my satisfaction.
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7). The TFC Procurement employee was courteous and professional.
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8). When I called, wrote, or emailed, I received a response in a reasonable and timely manner.
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9). My requests for assistance were handled in a prompt and timely manner.
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10). Overall, I am satisfied with my experience.
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